Letter From The President

As we mark our 20th anniversary this year, I would like to thank our loyal clients and terrific employees.

In 1995, I founded ACS as a loss prevention consulting agency to middle market companies. As we grew, we realized that we excelled at surveillance and claims investigations and became recognized as a leading insurance claims investigations provider, and our client base began to grow. One highlight was being awarded Walmart’s Vendor of the Year in 1997 for Outstanding Video Surveillance. For ten years, our focus remained steady, as we grew our firm into eleven states.

In 2005, we responded to a market need and expanded rapidly into mortgage fraud investigations. Over the next seven years, we welcomed over 60 staff investigators to our team.

As that market slowed, we decided to return to our original mission – provide outstanding regional investigative services to law firms, insurers, and corporate clients throughout the Great Lakes and Midwest. Now licensed in five states (MI, OH, IN, WI, and KY), we are well-positioned for the next 20 years as a super-regional provider of insurance, corporate, legal, and financial investigations.

Reflecting upon where we’ve been and where we want to go has led us to make some slight changes to our brand. You’ll see our refreshed logo and a refreshed sense of mission here at ACS Professional Investigations.

My gratitude extends to not only the hundreds of clients who have helped us thrive, but to our great staff. Together we will do whatever it takes to continue providing the exceptional service you’ve come to expect.

Sincerely,

Steve Crane
President

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